Shipping & Returns

SHIPPING 

We aiming to ship, wherever you are, to the best cost possible. 

Sweden: Free

Europe: Standard Shipping 50kr (5€/ 5USD), Free shipping for orders over 1500kr  (150€/170USD). Estimated delivery is 5-10 days after preparation.

International Order North America: Standard Shipping between 150kr (18USD). Free shipping for orders over 2000kr (200€/250USD). Estimated delivery time frame ranges from 14-28 days after preparation, but it could also be longer. Options to upgrade shipping are available.

If you have any questions regarding shipping or don’t see your country on our available shipping destinations, get in touch at christin@terraequine.store for a personalized quote.

We acknowledge that all business operations do have an impact on the environment therefore have we decided to use only mailing bags that are biodegradable and made partly from recycled plastics or recycled cartons. 

Please note: International customers may incur customs charges when ordering from outside the European Union according to local laws.  

RETURNS

Had a change of heart?

I want you love (LOVE) every item you purchase, so understand that you might like to return an item.  I want this to be as simple as possible. All orders must be returned in their original, unused, and unaltered condition within 14 days of receipt in exchange for store credit. Credit will be issued once I have received the item(s) and confirmed the condition.

Please note that custom made products that feature names, brand logos and other personalised touches are excluded from refund or exchange. 

Simply email christin@terraequine.store and I will send the details of where to send your package.