Refund policy

Had a change of heart?

I want you to LOVE every item you purchase, but I understand that sometimes a return is needed. Returns are usually accepted, at our discretion , within 14 days, no questions asked, provided the item is returned in its original, saleable condition.

Email christin@terraequine.store and I will send the details of where to send your package.

Please note that we do not refund shipping costs. It can take 5-10 business days for your refund to appear in your bank account/ original payment method.

Important! Custom made products are excluded from refunds or exchange.